Job Description
Job Summary:
• Identifying and defining appropriate and dynamic communication strategies/Building Communication Strategies, Plans, and multimedia deliverables; partner with Marketing to brand customer deliverables.
- Has proven experience in Change Management and in the development of change management programs
- Has proven experience in the development of training and communication plans
- Has experience in the delivery of a Benefits Evaluation Strategy and Plan
- Has experience facilitating workshops
- Has experience in presenting to Senior Management levels
- Identifies and assesses change impacts to the organizations business processes and technology solutions
- Analyses and evaluates each alternative based on business and technical impact and cost/benefit considerations, and proposes, justifies, plans and costs the implementation of the selected alternative.
- Engages stakeholders in contributing to effective change
- Develops and/or implements a change management process and tools
- Plans, directs and controls the activities of a the change management team within scheduled time and cost parameters
Supervision: - May work independently or under the general supervision of a Program Director.
- The Change Manager provides work leadership to business owners and reports project related changes to the Project Manager
Qualifications:
• Technical Instructional or Leadership Background/Degree Program preferred
• Able to demonstrate meeting and classroom facilitation Skills
• Possesses excellent oral and written communication skills
• Ability to work independently
• Able to discuss the benefits of a Software as a Service Model
• Basic Knowledge of implementation and configuration of enterprise systems such as CRM, SFA, and ERP
• Ability to learn quickly and think creatively
