Job Description
Duties:
- Document the results of the business and information technology requirement gathering sessions through Business Requirements, gap analysis, functional design specifications, as it relates to new or changing program needs;
- Design and develop materials required to facilitate stakeholder sessions used to validate existing requirements / user stories;
- Document Standard Operating Procedures, including workflow processes to support program delivery;
- Document Policy and Procedures to reflect program needs;
- Document program Governance and operational Framework, to support expansion of eReferral program;
Qualifications:
- Bachelor’s degree in computer science or equivalent.
- Experience in a business analyst role in eHealth in a Canadian jurisdiction related to both project and operations work. Please provide examples of projects/operations related work.
- Experience in facilitating sessions with diversified groups of Subject Matter Experts/stakeholders resulting in clear and concise business requirements.
- Experience in documenting workflow / business processes / user stories.
- Experience in defining and documenting Standard Operating Procedures, program Policies & Procedures and Governance in support of program operations; 5+
- At least 10 years of IM/IT experience.
- Familiarity with security relating to data confidentiality and client privacy as it relates to NB’s Personal Health Information Protection Act (PHIPA).
-
Career Level Others
-
Experience 3-5 Years
-
INDUSTRY Computer Software
-
Qualification Master’s Degree
-
Job Province New Brunswick
